RENTAL TERMS AND CONDITIONS

WAKEUP CAMPERVANS

 

These terms and conditions govern the vehicle rental agreement between you and WAKEUP CAMPERVANS. The rental of a vehicle from WAKEUP CAMPERVANS, formalized by the establishment and the signature of a rental contract, implies the unreserved acceptance of the general rental conditions by the tenant. By ticking the “I agree” box during the booking process of the rental service or by returning the signed quote, you accept the terms, without reservation of any kind. We therefore recommend that you read them carefully.

Article 1.DEFINITIONS

“Tenant” means the natural or legal person in whose name the lease is made. If the tenant is a natural person, he is also the principal driver and the signatory of the contract. If the tenant is a legal person (examples: company, association, etc.) then the principal driver is the signatory of the contract, if the signatory of the contract is not the legal representative of the company, it must present a duly signed authorization by the legal representative.

The “Renter”,”Lessor”, “Agency”, “Wakeup Campervans” means the company WAKEUP CAMPERVANS SAS whose legal mentions are:

  • Registration number: 908 270 341
  • Date of registration: 16/12/2021
  • SIRET : 908 270 341
  • Capital : 10 000€
  • Activity: Short and medium term rental of cars and light motor vehicles (7711A)
  • Head Office: 122 Mezzana, 20290 Lucciana
  • Président : Quentin BARRAUD
  • Director General: QUENTIN BARRAUD

The rental “contract”, concluded between the lessor and the lessee, includes the general conditions of rental (below), the description of the vehicle, which is contradictory to the provision and return of the vehicle, the list of items in the vehicle, the user guide, and the deposit.

“Vehicle” means the vehicle leased by the lessor to the lessee.

“Damage” means any damage to the Vehicle without Ice Breakage and tyre puncture.

Article 2. RENTAL CONDITIONS

The principal driver of the vehicle and, where applicable, the additional driver mentioned on the contract, must be over 23 years old, and must have a valid driving licence of more than two years. The Driver must attest to the validity of his driving licence and the absence, suspension, restriction or cancellation of the driving licence. The holding of a “white” or restricted licence, or a declaration of loss or theft of the driver’s licence does not authorize the rental of the Vehicle.

The tenant principal driver must present, when signing the rental contract:

  • valid ID
  • valid driver’s licence (duplicate or photocopy not accepted)
  • A proof of residency less than 3 months
  • A means of payment to pay the rental (cheque excluded)
  • A credit card in his name to pay the deposit

For permits issued outside the EU: Written in French or accompanied by an official translation. If this is not the case, an international permit must accompany the original permit. The name of the Tenant indicated on the rental contract is that of the principal driver, who must be present at the time of signature of said contract and to whom will be charged the costs related to the rental. Failure to comply with these conditions or failure to issue one of these documents will result in the immediate cancellation of the contract, without return of the sums paid by the tenant for the reservation of the vehicle.

The Renter reserves the right to terminate the lease immediately and automatically without justification or compensation in the event of a violation by the

Tenant of one of the essential obligations of the rental contract, in particular the conditions of use of the Vehicle, the payment and the conditions of return of the vehicle.

ARTICLE 3. CONDITIONS FOR RESERVATION, MODIFICATION, AND CANCELLATION

  1. Booking a Vehicle

The reservation of a vehicle by the tenant is done in 3 steps:

  • The tenant makes a reservation request (on our website, by email: contact@wakeupcampervans.com, by phone: 00 33 784 065 859.
  • The lessor sends a quote to make the reservation or a confirmation of the reservation of the lessee
    • Sending an email confirming availability on your mailbox, including a quote, a summary of the vehicle rental booking (options and package choose, deposit and balance remaining to be paid) the information relating to the availability of the Vehicle and in particular the date and place of availability agreed upon and the rate applied
    • Quotation valid 15 days from date of dispatch
  • The payment of the deposit made by the tenant.

To confirm the reservation the tenant must return a deposit of 50% (minimum 100 euros) of the price of the rental, by credit card or bank transfer. The reservation will be effective only at the time of collection by the landlord of this deposit.

The complete list of documents to be presented to the Lessor on the day of availability. The Lessor may in no case be held liable for damages resulting from the loss or theft of the confirmation of the reservation sent to the Lessee or the use of this document by a third party The Lessor will not be held responsible for any delay in making the Vehicle available when this delay is caused by the fact that the information transmitted by the Lessee is incomplete or inaccurate, which the latter expressly accepts.

  1. Amendment and Cancellation

The Tenant may cancel or change the type of Vehicle and/or the dates of its reservation, subject to the availability and limitations set out below, by contacting the lessor beforehand. Changes to the booking are subject to the following restrictions:

  • For any modification, if the price of the modified rental is greater than the total amount to be paid, the difference will be charged and must be paid at the time of taking possession of the Vehicle. If the price of the modified reservation is less than the total initial amount, the Tenant will not be refunded the difference. . The Lessor reserves the right to apply a fixed amount of eighty euros (50 €) per cancelled rental day.
  • In case of cancellation occurring more than 8 (eight) weeks before the rental start date: the deposit is refunded after deduction of a fixed amount of 80 euros (eighty euros), covering the booking costs..
  • In case of cancellation occurring less than 8 (eight) weeks before the pick-up of the vehicle, cancellation fees will be applied. This fee is the first payment made at the time of booking (50% – fifty percent – of the total amount).
  • In case of cancellation occuring 7 days or less before departure, the total price of the reservation will be payable by the Lessor.

It is recalled that any rental day not consumed by the Tenant of its own, is never refunded when it was subscribed.

  1. Cancellation by the Renter

WAKEUP CAMPERVANS reserves the right to cancel the rental, without return of the deposit paid, in the following cases:

  • No presentation of the tenant within 24 hours of the date and time agreed for the provision of the vehicle
  • No presentation on the day on which the vehicle is provided with the necessary rental documents by the tenant referred to in section 2 of these Terms and Conditions
  • Major Forces as described in Article 12

In the event of default or default (exceeding the payment deadline):

  • At the reservation (deposit payment): the reservation is cancelled
  • When the van is made available: the rental is cancelled, without return of the deposit already paid
  • After the provision of the fitted-out van (failure to pay the rental amount after the tenant’s departure)
    • The rental contract is cancelled. The tenant is notified by telephone (Call + SMS)
    • The van must be returned immediately
    • Amounts already paid are not refunded (down payment)
    • The tenant is liable for the amount of the rental plus a penalty of delay of 20%
    • In case of non-return of the fitted out van from the day after the cancellation of the contract, it will be charged 300€ per day of delay, in addition to the rental price plus 20% penalties. The tenant agrees that the lessor shall collect these these penalties on his bank card. In addition, the lessor may initiate criminal proceedings for failure to return the van fitted out and breach of trust.

3.1 Termination of the contract and recovery of the vehicle by the Renter

The Lessee authorizes the Lessor to terminate the rental contract and to take back possession of the vehicle at any time in the following cases:

  • The tenant has provided the Lessor with false information, in particular with regard to the mandatory documents to be provided (see article 2 of these Terms and Coditions),
  • The tenant provided the Lessor with invalid documents such as an administrative suspension or cancellation of the driver’s licence.
  • The vehicle has not been returned on the day stipulated in the rental contract and the tenant has not contacted the Renter,
  • • The tenant has not complied with the terms of the rental agreement and these general conditions,
  • Vehicle appears to be abandoned or has been reported as abandoned,
  • The tenant is in default or in default of payment,
  • Passengers or the vehicle are at risk.

3.2 Description of Leased Vehicle

The lessor shall make available to the lessee the reserved vehicle, characterised by:

  • Its type (among our different ranges)
  • The options and accessories that equip it

In the event of unavailability of the vehicle (due to breakdown, accident, delay of the previous tenant, etc.), the lessor undertakes to make every effort to provide the tenant with a replacement vehicle, as soon as possible. This vehicle may have different characteristics than the one reserved by the tenant. In this case:

  • If the tenant refuses the replacement vehicle, or the delay, his deposit will be fully returned to him (Note: a vehicle of the same range, but of different decoration than that requested, does not constitute a reason for cancellation of the rental by the tenant)
  • If the tenant accepts the replacement vehicle and, if applicable, the delay, the lessor adjusts the rental price according to the new vehicle and its fittings and accessories (in the direction of a price reduction only) and depending on the new rental period.

In the event that no alternative solution can be found by the lessor, the rental will be cancelled and the tenant’s deposit will be fully refunded. Under no circumstances will the customer be entitled to claim damages to cover:

  • The inability of the lessor to insure the rental on the scheduled period, or
  • The late delivery of the van, or
  • Replacement of the reserved vehicle with a replacement vehicle

4 – PRICING TERMS AND CONDITIONS OF PAYMENT

4.1 Rates

The rental rate is that indicated by the rental company in the quote sent at the time of booking.

The rental price includes:

  • VAT (20%), rates are always mentioned in TTC
  • The price of the rental of the van arranged according to the tariff period
  • The price of accessories, options, services and equipment added to the vehicle by the tenant
  • Liability insurance (details section 10)
  • Two licensed drivers
  • The equipment and equipment indicated in the vehicle check list

Any other optional equipment and services to which the Tenant wishes to subscribe after booking will be paid directly to WAKEUP CAMPERVANS upon taking possession of the Vehicle.

By accepting these General Rental Terms and Conditions, the Tenant expressly authorises The Lessor to charge its credit, payment or debit card the amounts corresponding to the rental services WAKEUP CAMPERVANS The Tenant also authorises The Lessor to charge his card any additional costs mentioned in this contract, for example in case of missing fuel

4.2 Terms of Payment

4.2.1 Means of payment

  • By credit card
  • By wire transfer

4.2.2 Down Payment and Balance

At the time of booking, on the website or in the Agency, the Tenant will be liable for 50% (fifty percent) of the total price corresponding to the rental services. The remainder of the WAKEUP CAMPERVANS service, or the remaining 50% (fifty percent) due, must be paid 7 days before the pick-up of the vehicle. The payment of the deposit (at the time of booking) and the balance of the rental can be made by the means mentioned in the article.

Article 5 – CONDITIONS FOR MAKING VEHICLES AVAILABLE AND RETURNING VEHICLES

5.1 Conditions for making available

5.1.1 – Making the vehicle available

The vehicle is available near the Bastia-Poretta airport, Mezzana road, 20290 Lucciana.

The date of availability of the Vehicle is that indicated on the confirmation of the reservation issued by the Lessor.

However, upon express request of the Tenant at the time of validation of the Vehicle’s reservation and after confirmation by the Lessor, the provision may take place at the place and time agreed between the Parties and included in the confirmation of the reservation

The dates and hours of availability of the vehicle are:

  • Monday to Sunday from 8.00AM to 8.00PM

No van departure may be made outside these hours unless prior agreement with the Rental Company and for an additional cost of availability.

The lessor shall return the vehicle to the lessee in perfect apparent working order, cleanliness, full of fuel and clean water, tyres in good condition and all administrative documents necessary for its circulation.(photocopy of the registration card)

The condition of the vehicle (interior and exterior) is described in the “Description” sheet of the rental contract. The parties to this contract undertake to record in writing, before departure, any apparent defect. By signing the contract, the Tenant accepts the Vehicle in the state in which it is in and obliges himself to return it in the same state. The Tenant undertakes to check that the condition of the Vehicle corresponds to the description and to draw up a contradictory statement, before leaving the Agency, if the Tenant finds any apparent defect that does not appear there. Failing this, the rented Vehicle will be considered to comply with the description. The Lessor may not take any account of claims concerning apparent damage that have not been reported on the description.

At the time of taking charge of the Vehicle, the Tenant, if any represented by the Driver, signs the rental contract, the description, and the list of vehicle accessories, as follows:

  • that the Vehicle made available complies with the reservation made and is in good working order and presentation;
  • the date, time and place of pick-up of the Vehicle;
  • the completeness of the equipment and accessories listed in the check list;
  • the number of kilometres travelled by the Vehicle at the time it is taken over

All vehicles are equipped with:

  • accessories made mandatory by the regulations, including a high visibility vest, a warning triangle,. In case of non-return, the Lessor shall charge a flat-rate penalty of €50.00 (including all taxes) per non-returned accessory.
  • camping equipment and accessories to prepare a meal, eat and sleep as detailed in the vehicle data sheet on the website www.wakeupcampervans.com, and on the “List of equipment” data sheet of the vehicle delivered on the day on which the vehicle is made available. In case of non-return, the Renter shall charge a flat-rate penalty of €50.00 (including all taxes) per non-returned accessory.
  • In addition, the Renter offers the Lessee to subscribe to various options at the time of booking the Vehicle (solar shower, bedding pack, etc.); the Lessor will charge a flat-rate penalty of €50.00 including taxes (fifty euros including all taxes) by an accessory not returned.

The Renter reserves the right to charge any broken equipment or accessories, lost and/or not replaced at real value (according to supplier invoice) to which will be added an additional order management fee of 50 (fifty) euros of additional costs..

5.1.2 – The duration of the lease

The lease term is indicated in the lease agreement. It is :

At a minimum of:

  • 5 days in mid-season
  • 7 days in high season

Up to 60 consecutive days.

5.1.3 – Lease Extension

The Tenant must request from the Lessor, at least 48 (forty-eight) hours in advance, the extension of the rental by accompanying it with the necessary provision, under penalty of exposing himself to civil and criminal legal proceedings for misappropriation of Vehicle.

The Lessor reserves the right to refuse the extension, without compensation for the Lessee, with the obligation for the latter to return the Vehicle on the scheduled date.

5.2 – Return of the vehicle

The return of the vehicle will be made at the same place as its provision (Cf 5.1.1), unless otherwise indicated in the contract.

The dates and hours of return of the vehicle are:

  • Monday to Sunday from 8.00AM to 8.00PM

The availability of the vehicle outside these hours may be subject to additional billing.

The refund must take place on the date and time indicated on the rental contract. In the case of a refund request before the date/ time indicated on the contract, the tenant must inform The Lessor 3 days before the new refund date. WAKEUP CAMPERVANS does not offer a refund of the rental rate

In the case of a request for restitution after the date indicated on the contract, the tenant must inform The Lessor 3 days before the date of restitution indicated on the contract if:

  • The Lessor gives his agreement, the date of restitution will be modified. In this case, the tenant gives permission to the lessor to proceed with the deduction, on the bank card of the tenant, of the tariff surplus calculated on the basis of the current rental rate (medium/ high season). This information will be communicated to the tenant when they request an extension of the rental period.
  • The Lessor does not give its consent, and that the vehicle is not returned on the date fixed by the contract, the delay is charged two hundred euros (300 €) per day of delay, in addition to the rental rate calculated on the basis of the current rental rate (average/ high season). The Tenant agrees that the Renter will charge these penalties on his credit card. Moreover, Le Loueur reserves the right to initiate any criminal or civil proceedings before the competent courts in order to obtain compensation for the damage suffered.
  • In the case of a refund on the date indicated on the contract, but with delay in relation to the time indicated on the contract, the tenant must inform the Lessor as soon as possible, and at the latest on the morning of the day of the refund. The duration of the rental is calculated in 24h (twenty-four) hours, not fractionable, since the time of the availability of the Vehicle. However, the Tenant has a tolerance of 30 (thirty) minutes at the end of the rental before a new period of 24 (twenty-four) hours is applied.
  • In the event that, at the time of the return of the vehicle, the tenant refuses to sign «the Descriptive State» of return The lessor reserves the right to use an independent car expert to establish «the Descriptive State» return, and that the cost of this intervenor be invoiced to him.

The vehicle must be returned:

  • With all the fittings, accessories, locking systems and possible anti-theft devices provided,
  • With its circulation securities,
  • • In the condition recorded in the “Description of the vehicle” form drawn up at the time the vehicle is made available,
  • In a “normal and daily” state of interior and exterior cleanliness: – in the case of a vehicle rendered dirty externally or internally: a cleaning fee of 80 euros is required from the tenant;
  • With plenty of fuel. Any fuel defect on the return of the Vehicle will be the subject of a flat-rate invoice amounting to 50 (fifty) euros including taxes and fuel costs amounting to 2.50 (two fifty) euros including taxes per litre of fuel missing
  • With a state of cleanliness of the bodywork to make the inventory;
  • No food should be left in the Vehicle’s closets/storage boxes or refrigerator;
  • The refrigerator must be clean, turn off.
  • Dishes must be clean.
  • Aditional equipment must be clean.

Otherwise, any restoration costs will be borne by the tenant, relating to the financial responsibility of the tenant.

The rental ends with the return of the Vehicle, its keys, its possible original papers and accessories rented to the Agency WAKEUP CAMPERVANS, at a WAKEUP CAMPERVANS employee, on the return schedule stipulated in the rental contract. Only this step allows to terminate the rental contract. In case of return of the Vehicle outside the time limits defined in the rental contract, and without the intervention of a WAKEUP CAMPERVANS employee, the Tenant in will provide custody, associated risks and the cost of the rental up to the opening hours of the Rental Agency

Article 6 – ACCIDENT, BREAKDOWN AND STOLEN CONDITIONS

6.1 In the event of an accident

In case of accident of the vehicle engaging a third party, it is the responsibility of the tenant:

  • To complete an amicable statement of insurance (failing which the tenant will be deemed responsible) allowing:
  • • Identify the third party(s) by name, first name, telephone number, driver’s licence number, registration number, passport number or identity card number.
  • Identify the conditions of the claim, and the responsibilities of the different parties (tenants and third parties)
  • To notify The Lessor within twelve hours of the occurrence of the loss, unless it is impossible to do so, so that The Lessor can immediately declare the loss to the insurance company. In this regard, it is stated that WAKEUP CAMPERVANS has a period of forty-eight hours (48 hours) to file a claim with its insurer. If necessary, the tenant may be held responsible for the delay of the declaration.
  • Start the support procedure, if necessary

6.2 In the event of a breakdown or incident
In case of breakdown of the Vehicle or incident, it is the responsibility of the tenant:

  • Notify the lessor immediately, so that the lessor can initiate the assistance procedure, if necessary
  • Do not repair or replace parts without the agreement of the lessor
  • To have invoices drawn up and kept in the name of the lessor in the case of repairs or replacement of parts carried out with the lessor’s agreement. These invoices will be reimbursed by the lessor if the incident or breakdown corresponds to normal wear and tear and the lessee is not liable (see article 7, liability of the lessee).

The delivery of an amicable report completed, with or without identified third party, whether the Tenant is responsible or not is mandatory. . Failing this, and except in cases of force majeure making it impossible to submit a statement within this period, the insurance and assistance guarantees referred to herein are inapplicable and the Tenant shall be liable for all damages attributable to it, in particular those incurred by the vehicle within the limit of its market value plus the costs and expenses related to its immobilisation.

In any event, in case of damage caused to the Vehicle, the Tenant shall be liable for the costs of restoration of the Vehicle, the Tenant shall also be liable for processing of files amounting to 50 (fifty) euros including taxes and capital charges calculated on the basis of the current rental price according to the category of the Rented Vehicle.

  1. 1. In the event of theft

In case of theft or attempted break-in resulting in damage to the built-up van, the Tenant must:

  • Notify the lessor immediately so that the report of theft or attempted break-in and theft is made by the lessor to the insurance company within 12 hours
  • • make a report of the theft within 24 hours of the occurrence, a complaint to the police station or gendarmerie nearest the place of the theft. You will be given a receipt for your statement. This will trigger the search. It will also be the way to release the Tenant’s responsibility if the thief causes an accident.
  • • give the lessor the report of complaint, the papers and keys of the vehicle. This is essential for theft insurance coverage.

In case of theft of keys and/or papers with the Vehicle, the Tenant must ensure to report it to the competent authorities so that it appears in the complaint filed.

In the absence of compliance with these provisions, except in cases of force majeure making it impossible to deliver the report of complaint and the keys and papers of the vehicle within the aforementioned period, the Tenant shall be liable for all damages attributable to him, in particular those incurred by the vehicle within the limit of its market value plus the costs and expenses related to its immobilisation.

ARTICLE 7. LIABILITY OF THE TENANT

7.1 Liability to the vehicle

The tenant agrees to respect the recommendations provided by the lessor when taking over the vehicle. These recommendations concern the operation of the vehicle, the use of its original equipment, and the use of the additional equipment added to the vehicle by the lessor. The rental is strictly personal. The tenant principal driver undertakes not to allow the vehicle to be driven by persons other than himself and, where applicable, the additional driver mentioned in the contract, except in cases of proven force majeure.

The tenant main driver is solely responsible of the fitted van. It ensures the correct use, maintenance, and custody of the fitted out van and all the documents and equipment entrusted to it.

7.2. Vehicle Safety

  • When the fitted-out van is empty of occupants, the tenant agrees that it will be parked in accordance with the legislation, and locked, with the anti-theft devices provided by the lessor.
  • The tenant must not leave keys and traffic tickets (original registration card if provided) inside the van.
  • • It also commits to removing accessories such as GPS, phones, tablets when the van is parked and unoccupied.

7.3. Vehicle Maintenance

The current maintenance of the vehicle is the responsibility of the Tenant. Thus, depending on the number of kilometers covered during the rental, the Tenant will have to carry out the usage checks according to the manufacturer’s recommendations (engine oil level beyond 1000 km, tyre pressure, etc.). The Tenant must always remain vigilant to the signals emitted by the warning lights, and take the associated measures such as a possible emergency stop. The manufacturer’s maintenance and operating manuals are available in the agency upon request.

The tenant is responsible for cleaning and servicing the van during the rental period, including:

  • Cleaning the interior and exterior of the van
  • Checking the tyre pressure visually and using a pressure gauge if necessary, and inflation if necessary
  • In the case of a replacement, it must be made with tyres of the same size, type, brand, and wear at least equal to those of origin As a reminder, the two tyres on the same axle must be identical in size, type, make and wear.
  • Checking the oil levels, and the various liquids (brake, cooling, ADblue, etc.), every 3000 kms covered, and upgrading them if necessary. As such, it is necessary to contact the rental company to have the reference of the maintenance products (oil, brake fluid, coolant, etc.) to be used
  • The fuel level check, and the addition of fuel and full tank at the end of the lease (diesel only) is less than 10 kilometres from the return site.
  • Checking the indicator lights (dashboard)

7.3. Use of the Vehicle

The tenant principal driver undertakes, throughout the rental period to:

  • Allow the Vehicle to be driven only by the drivers mentioned in the rental contract;
  • Respect the number of spaces provided by the registration
  • Do not overload the vehicle beyond the maximum allowable weight as defined on the registration card,
  • Drive carefully, respecting the speed limits and traffic rules of the territory being crossed,
  • Properly estimate the template, including the height of the vehicle,
  • Do not change vehicle characteristics,
  • Do not tow a trailer or other vehicle, or use the leased vehicle to push another vehicle,
  • Do not drive while intoxicated,
  • Do not drive under the influence of drugs or any other substance affecting consciousness or ability to react;
  • Do not smoke in the vehicle.
  • Use the vehicle only for personal use,
  • Do not sublet the vehicle,
  • Do not use the vehicle for driving training,
  • Do not transport persons or goods for a fee,
  • Do not use the vehicle for advertising or propaganda purposes of any kind,
  • Do not participate in any race, rally or event of any kind,
  • Do not transport dangerous goods,
  • Do not bring the vehicle into contact with salt water.
  • Do not drive off paved roads (fields, mud, sand, unpaved roads, etc.),
  • Do not climb onto the roof of the vehicle.
  • Do not travel outside of Corsica,
  • Do not drive after a driver’s licence is withdrawn,
  • Do not travel on snow without the equipment provided by WAKEUP CAMPERVANS.
  • Operate only on lanes that are suitable for vehicular traffic;
  • To use the rented Vehicle in accordance with the provisions of the Highway Traffic Act and more generally in accordance with the legal and regulatory provisions of the country in which it operates;
  • Not to use it for illicit, immoral or unforeseen purposes by the manufacturer;
  • Do not travel with pets

8. FINANCIAL RESPONSIBILITY AND GUARANTEE

8.1. Fines

The tenant is financially responsible for contraventions, offences and penalties (financial and criminal) during the rental period: speeding, parking, etc. Pursuant to articles L.121-2 and L.121-3 of the Highway Traffic Act, the Tenant’s contact details may be communicated to the competent authorities. In the event of intervention by the Lessor in particular in the treatment of fines, tickets or minutes, the Lessee agrees that the lessor will levy these penalties on his bank card, in addition to the processing fee amounting to 50 (fifty) euros TTC. . The Tenant expressly authorises the Lessor to use his means of payment, including credit card, to obtain payment of the corresponding sum.

8.2. Key losses and circulation securities

In the event of loss of the keys and/or traffic documents of the vehicle, the tenant shall make the declarations required for the issue of a duplicate, and shall replace the items at his own expense. In the event of forgetting the keys inside the vehicle, and if the vehicle were to close, all the costs necessary to open and restore the vehicle are the responsibility of the tenant.

If this loss involves a immobilization of the vehicle impacting the rental activity of WAKEUP CAMPERVANS, capital costs, deducted on the basis of the current rental rate, will be charged to the tenant.

8.3 Vehicle Maintenance

The tenant shall be financially responsible for the cleaning and maintenance operations necessary for the routine maintenance of the vehicle during the rental period, as described in section 7.3

8.3.1 – Vehicle Rehabilitation Fees

The tenant agrees that the lessor is irrevocably entitled to collect the amounts due from the lessee to cover these costs, even if these amounts exceed the amount of the security deposit, sums which may be increased by capital costs calculated on the basis of the daily rate for the period concerned (in the event that the immobilization of the vehicle affects the rental activity of Wakeup Campervans). The tenant’s responsibility is fully committed to:

  • Amount of repair costs of the vehicle rented by WAKEUP CAMPERVANS, in the case of damage, plus capital costs calculated on the basis of the daily rate for the period concerned (in the event that the immobilization of the vehicle impacts the rental activity of Wakeup Campervans).
  • Height of the value of the vehicle (value argus TTC plus 10%) and its fittings and accessories (TTC), in the case of the theft of the vehicle. It is expressly referred to in Article 10 of these GCL for the stipulations relating to the insurance contracted by The Lessor, and the conditions of damage and theft not covered by this lease agreement

8.3.2 damages covered by insurance

The financial liability of the tenant is the amount of the security deposit. Refer to Article 10 for details of the insurance taken out by the lessor, and the damage conditions covered by your rental contract.

8.3.3 – Vehicle Rehabilitation Costs – Damage not covered by insurance

The tenant’s liability is fully incurred, in the amount of the costs of restoration of the vehicle rented by the lessor, in the case of damage not covered by the insurance. Refer to Article 10 for details of the insurance taken out by the lessor, and the conditions of damage and theft not covered by your rental contract.

ARTICLE 9. ARTICLE 9. Security deposit – Deductible

The rental of a campervans with the lessor requires the payment of a deposit of 1500 euros, regardless of the level of protection chosen. The amount of the deposit is not cashed during the duration of the rental it is done by bank imprint, authorization of debit of bank card. The deposit is equivalent to the deductible intended to guarantee WAKEUP CAMPERVANS of the payment of the rental, plus, where applicable, the financial liability which the Tenant may be liable in the event of Damage(s) suffered(s) by the Vehicle, Theft or Vehicle Repair Fee.

The Tenant has the option to subscribe to our franchise reduction option “Relax” reducing the amount of the franchise to 500€ (nine hundred) euros including taxes end franchise to 0€ for glace-breakage and tires (Franchise Redemption Formula at 29€ per day, available from 7 days of rental). The deposit, not paid, remains €1,500 on the day of departure and covers the deductible of €500 and/or any damage not covered by the vehicle’s insurance (such as damage to the mattresses, seats and interior fittings of the vehicle, etc.).

In the event of an accident or a collision with a finding of accident or damage suffered by the vehicle, the security deposit will be kept by the Lessor of vans fitted out in full, until receipt of the insurance letter indicating whether or not the Lessee is liable, or until the specifications for the rehabilitation work are received.

WAKEUP CAMPERVANS reserves the right to keep the security deposit until 15 days after the end of the rental in order to cover any damage to the vehicle that would not have been reported at the time of its return.

The deposit is paid by credit card imprint 2 days before departures. The Tenant agrees that the Lessor shall, if necessary, draw down the amounts due from the Lessee under this Agreement.

In the case of restoration costs noted during the return of the van, the tenant authorizes WAKEUP CAMPERVANS to debit immediately all or part of the security deposit:

– for lack of fuel, cleaning costs, late penalties.

– following property damage and initial estimate by WAKEUP CAMPERVANS personnel. If this damage requires an expert opinion from a repairer or body shop, an invoice will be drawn up and sent to the tenant after the date of return. This invoice will give rise to either an additional payment by the tenant, or a refund of WAKEUP CAMPERVANS in the case of an overpayment.

ARTICLE 10. INSURANCE

10.1 INSURANCE

In the territory of the authorized countries, mentioned on the green insurance card are acquired the guarantees below

  • Mandatory Civil Liability covering damages caused to third parties in accordance with regulations;
  • Damage to vehicles by various accidents with deductible, fire and theft with deductible, legal protection.
  • Comprehensive damage insurance, theft and fire, natural disasters, and acts of vandalism to cover the damage caused to the rented vehicle. In case of total or partial liability of the tenant, this insurance includes a deductible of 1500€, covered by the tenant’s deposit
  • This deductible can be reduced to €500 our partial franchise buyback formula (€29 per day, minimum €500))
  • The franchise applies for each event. Several deductibles are therefore applicable in the event of non concomitant claims, subject to the tenant’s compliance with all his responsibilities to the van, as described in Articles 6 and 7.

10.2 Responsabilities

-The damage caused is the total responsibility of an identified third party: the insurance of this third party is financially responsible for the repair costs of the vehicle rented by WAKEUP CAMPERVANS. Provided that this third party is identified, and insured, the costs of restoration are at its expense. A management fee of €50 remains to be borne by the tenant.

– The damage caused is under the partial or total responsibility of the tenant: its financial responsibility is incurred

In the event of a disagreement as to the amount of the repair costs of the vehicle notified by the lessor, the lessee shall be able to request, at his own expense, an expert opinion approved by the courts, within 10 days of notification of payment request by the lessor. The conclusions of this expert will be binding on both parties.

Important: it is recalled that in the event that the tenant is involved in several claims during the duration of the rental, each claim independently will give rise to the application of compensation according to the above terms.

After this period and unless the extension of the duration of the rental is, in accordance with the provisions contained in article 5.1 accepted in writing by the Arranged Van Rental, the Tenant will be solely responsible for the damage caused and/or suffered by the Vehicle.

10.3 – Key Exclusions

The following incidents and damages are not covered by the insurance, and involve the full financial responsibility of the tenant:

  • tyre puncture, unless it is consequential or concomitant to damage to the insured vehicle;
  • damage by damage or disappearance, to the different parts of the vehicle that do not form part of the vehicle at the time of the loss;
  • Windows breakage (windshield, side windows, rear windows, headlight blocks)
  • goods, objects and animals transported;
  • damage during the transport of the vehicle by sea;
  • theft of the Vehicle as a result of the Tenant’s negligence.
  • In the event of an incorrect assessment of the Vehicle’s size, high body and sub-body shocks are not covered by the damage guarantee unless the case of force majeure is proved
  • Loss of vehicle keys or traffic documents
  • Improper use of fuel,
  • Damaged tires,
  • Engine overheating due to extended pipe with low radiator water level,
  • Damage from use of vehicle in sand, mud, snow
  • Damage and theft of personal effects of tenant and van passengers.
  • Damage involving the tenant’s intoxication or intoxication
  • Damage resulting from the tenant’s failure to comply with his or her responsibilities with respect to maintenance, and the use of the van, as described in sections 4.2 and 4.3. Examples of damage not covered:
  • Damage and damage due to unsafe use of the vehicle (interior and exterior damage): Torn seats, broken or degraded components, etc.
  • Damage resulting from incorrect or false information and/or statements provided by the tenant to the lessor and its insurer, or to the voluntary omission of information by the tenant, or to the impossible exploitation of the information provided by the tenant (especially in the amicable accident report)
  • Damage which is not transmitted to the lessor of the information relating to the loss (in particular the amicable declaration of accident)
  • Damage resulting from the abandonment or non-return within the time limits indicated on the rental contract of the vehicle by the tenant
  • The theft of the vehicle following its abandonment or non-return within the time limits indicated on the rental contract by the tenant.

 

ATTENTION the underwritten insurance does not guarantee the damage caused to the «upper parts» and «lower parts» of the vehicle, consequently, any damage caused to these «upper parts» and «lower parts» will remain at the expense of the tenant.

11. DATA PROCESSING AND FREEDOMS

The tenant accepts that the lessor collects personal information concerning him (address, telephone number, email, etc.). This information is confidential and will not be disclosed by the lessor. This information will be used by the lessor:

  • To feed the rental company’s customer base (archiving of customer information following the rental, sending of promotional offers with the agreement of the tenant, etc.)
  • To secure van reservation and lease agreement
  • To settle any disputes and enforce the general rental conditions.

The lessor will archive the personal information on a reliable and durable medium constituting a faithful copy, in accordance with the provisions of Article 1348 of the Civil Code. The Lessor’s records shall be considered by the parties as proof of communications, reservations, payments and transactions between the parties. These archives are accessible to the tenant on request by post or email addressed to the agency of the lessor with which he contracted the rental. In accordance with the legal provisions, the Tenant has a right of opposition to the registration on a file and the use of his personal data, a right of access, rectification and deletion of the information concerning him, by sending his request, accompanied by proof of identity, by mail to: Wakeup Campervans, 122 place dit Mezzana, 20290 Lucciana.

12. Force Majeure

The Lessor reserves the right to cancel, without financial prejudice for him, any reservation if events of force majeure or chance events compelled him, such as, and without this list being exhaustive: strike, fire, damage of the waters, impossibility of access, decisions by public authorities, accidental or inoperative vehicles, etc.

13. Responsibility

The lessor shall not be liable for any loss or damage caused to property or persons by a vehicle under the legal custody of the lessee. The Lessor shall under no circumstances be liable for any indirect damage such as a train, a boat or a missed plane. Under no circumstances shall the Lessor be liable to the lessee or the driver for loss or damage to personal property left on board the vehicle during the term of the lease. The lessor cannot be held responsible in case of injury or any other accident occurring inside the vehicle or when using optional equipment.

In the event that the tenant leaves his own vehicle on the rental company’s premises for the duration of the rental, WAKEUP CAMPERVANS declines all responsibility in the event of breakdown, theft or break-in and attempted theft, and damage related to the forces of nature. These claims must be borne by the tenant and its insurers. The Renter may not be held responsible for any damage or theft caused on the Tenant’s personal vehicle parked in the parking lot.

14. Applicable law – litigation

The lease is subject, both for its interpretation and for its implementation, to French law. Any difficulties or disputes relating to the interpretation or performance of the lease agreement, even in the case of multiple defendants or a guarantee appeal, shall be brought before the competent courts, according to the agency of departure.